General Terms & Conditions

1.1     These Terms and Conditions relate to shoes supplied to you through this Website and your relationship with ShoesToChoose ("ShoesToChoose", "our" “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Website. If you have any questions on the Terms and Conditions, please contact david@shoestochoose.co.uk

2     The Contract between us and Prices

2.1     Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch the shoes to you. At any point up until then, we may decline to supply the shoes to you without giving any reason. At the moment that the shoes are dispatched, a contract will be made between you and us, and you will be charged for the shoes. Please be aware that we only guarantee Goretex or other branded membranes as being Shower/Waterproof. Goods that are guaranteed will be clearly discribed in their specification listings. Very rarely do we have complaints from customers saying that their shoes are not water tight. Regular use of a quality shoe wax/cream will help prevent water seeping through as well as keeping the leathers nourished. We will not refund any item which is NOT guaranteed shower/waterproof if that item lets water in.

2.2     The prices payable for the items that you order are clearly set out on the Website. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch the item concerned.

2.3     All prices are expressed inclusive of any VAT payable unless otherwise stated.

2.4     Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order.

3     Delivery

3.1     Delivery will be made to the address specified by you on the completed order form.

3.2     Delivery will be made as soon as possible after your order is accepted and, unless we advise you in writing to the contrary, within 14 days of your order being accepted. Whilst we make every effort to deliver your shoes in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

3.3     You will become the owner of the shoes you have ordered when they have been delivered to you. Once the shoes have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

4     Cancellation and changes prior to delivery

4.1     You can cancel or change any of your current orders prior to dispatch by contacting david@shoestochoose.co.uk (we aim to answer emails within 24 hours) a postage charge may be payable by you the customer where a special order has been made and we; ShoesToChoose have paid a suppliers postage costs.

4.2     We reserve the right to cancel the contract between us if:

          3.2.1   we have insufficient stock to deliver the shoes you have ordered;

          3.2.2   we do not deliver to your area; or

          3.2.3   the shoes you ordered were listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

5     Returns of shoes

5.1     We hope you will be happy with your purchase. However, should you feel it necessary to return the shoes, you may cancel the contract for their purchase by contacting david@shoestochoose.co.uk

5.2     Within 14 working days of delivery of the shoes to you. You should then return the unworn shoes to us in suitable packaging (preferably the original packaging) to the address specified at the foot of these Terms and Conditions.

5.3     You will be responsible for the cost of returning the shoes to us unless the shoes are defective or we have delivered the shoes to you in error. The shoes should be returned to us in their original condition. If we do not receive the shoes back from you we may arrange for them to be collected from you at your cost.

5.4     When we receive notice of cancellation of your contract for any pair of shoes, we will refund the price paid by you for the shoes excluding postage.

6     The ShoesToChoose liability

6.1     If the shoes we deliver to you are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the shoes in question.

6.2     If you do not receive shoes ordered by you within 15 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 15 working days of the delivery of the shoes in question.

6.3     If you notify a problem to us under conditions 5.1 or 5.2, our only obligation will be at your option:-

          5.3.1   to make good any shortage or non-delivery;

          5.3.2   to replace any shoes that are damaged or defective; or

          5.3.3   to refund to you the amount paid by you for the shoes in question in whatever way we choose.

6.4     If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Website. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

6.5     Notwithstanding the foregoing, nothing in these Terms and Conditions is intended to limit any rights you might have as a consumer under applicable law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

7.1     These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

8     International Use

8.1     We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws including without limitation laws relating to the taxation of imported goods

9     Privacy Policy

9.1     You acknowledge and agree to be bound by the terms of our privacy policy.

10     Entire Agreement

10.1     These Terms and Conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the shoes to you by us. Nothing said to you by any sales person on our behalf should be understood as a variation of these Terms and Conditions or as an authorised representation about the nature or quality of any shoes offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

11     Miscellaneous

11.1     You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

11.2     If you breach these Terms and Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

11.3     ShoesToChoose shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

The Website is owned and operated by:

John Ives Footwear
29 The Thoroughfare
WOODBRIDGE
Suffolk
IP12 1AA

11.4     Telephone number 01394 386393 - Monday to Saturday 10.00 a.m. to 5.00 p.m.

11.5     If you have any queries please contact us at david@shoestochoose.co.uk  
which we aim to answer within 24 hours.